Sometimes, we get the chance to hear about someone else’s experience. In those moments, it’s tempting to use the opportunity to explain a situation, to excuse or even to persuade.
Perhaps it pays to simply take good notes.
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by Patrick Rhone, Master Generalist
Sometimes, we get the chance to hear about someone else’s experience. In those moments, it’s tempting to use the opportunity to explain a situation, to excuse or even to persuade.
Perhaps it pays to simply take good notes.